CrowdStrike Offers $10 Gift Cards as Apology for Global Outage

Summary:

  1. Apology Gesture: CrowdStrike, after causing a massive global computer outage with a botched update, is offering $10 Uber Eats gift cards as a token of apology to its partners. The cybersecurity firm acknowledged the inconvenience caused by the incident in an email sent to affected users.

  2. Redemption Issues: Despite the gesture, some recipients are facing difficulties redeeming the gift cards, with errors indicating that the cards have been canceled by the issuing party.

  3. Customer Frustration: The small gesture of a gift card has not fully mitigated the frustration and additional work caused by the outage, as evidenced by social media posts and feedback from recipients.

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Are they serious, joking, or do they think we’re the joke?

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