Summary:
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Apology Gesture: CrowdStrike, after causing a massive global computer outage with a botched update, is offering $10 Uber Eats gift cards as a token of apology to its partners. The cybersecurity firm acknowledged the inconvenience caused by the incident in an email sent to affected users.
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Redemption Issues: Despite the gesture, some recipients are facing difficulties redeeming the gift cards, with errors indicating that the cards have been canceled by the issuing party.
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Customer Frustration: The small gesture of a gift card has not fully mitigated the frustration and additional work caused by the outage, as evidenced by social media posts and feedback from recipients.