hello i have a problem with site called cardmarket. is there someone that can potentially unfreeze my account? they have blocked all my payments due to some problems. looking for help
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Resolving a Frozen or Blocked Cardmarket Account
If your Cardmarket account is blocked, it’s usually due to:
- Suspicious or fraudulent activity.
- Payment issues like chargebacks or PayPal errors.
- Violating Cardmarket’s rules (e.g., multiple accounts or off-platform trading).
- Unresolved disputes with buyers.
- Identity verification problems.
How to Resolve:
-
Contact Support ASAP:
- Submit a helpdesk ticket.
- If blocked from logging in, email support directly at [email protected].
- Avoid phone calls (no phone support) and creating second accounts.
- Only use social media if no response after prolonged delays.
-
Expect Response:
- Typically within 48 hours.
- Can extend up to 7 days during high ticket volumes or weekends.
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Provide Evidence Clearly:
- Proof of ID, payment receipts, order details, screenshots, and emails from Cardmarket.
-
Be Patient & Cooperative:
- Follow up politely if delayed.
- Respond promptly with requested info.
Further Information:
Stay calm, clear, and patient—most issues are resolvable if handled correctly.
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