Building a chatbot and messenger

Need help, I plan to build a chatbot (for facebook and webpage) and a mobile app like messenger. Where do i start? Thanks in advance.

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Try Manychat.com

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Can I use them on crime and complaints recording/reporting? Can I save the send and replies on database? Thanks.

Yes, You can save user responses and save it to google Sheet. If you want to save their responses to another service/CRM/Database you can use Zapier Or integromat.

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I hope all of them are free because I have no resources to support their pricing or backing from my office.

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Can i message you i have a similar idea. and i think we can do something about it.

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